1: Overview: This privacy policy explains how EGGX (“company”, “we”, “us”, “our”) collects, uses, stores, and protects your personal data when you access or use our website https://www.farmex.pk/eggx, including its subdomain (the “site”) and its related application, tool, or services (collectively, the “platform”). through real-time auction bids on offers to protect farmers and egg consumers from future losses.
By accessing or using the platform, you acknowledge that you have read and understood this privacy policy and agree to its terms listed there. If you do not agree, please do not use the platform.
Use of the platform is also subject to our terms and conditions.
2: Scope: This privacy policy applies only to our platform. It does not apply to third-party websites or services, even it linked from our platform. We encourage you to review their privacy policy separately. fair and competitive transactions.
3: Information We Collect: We may collect your personal information that identify you, including: Name, Email address, Phone Number, CNIC (National Photo ID), National Tax Number (when required), Location, Application sign-up credentials (e.g. password), Date of Birth, Gender and Business details.
We also collect non-personal information you provided through communication with us, such as: IP address, Device type and Operating System and Name of Internet Service Provider.
We may use cookies and similar technologies to: Improve user experience, analyze, usage patterns, enable authentication. By using the platform, you consent to our use of cookies.
We may retain your communications (emails, messages) and transaction information (Order history, billing and transportation information) to respond to inquiries, improve our services, resolve issues and complaints.
4: How We Use Your Information: We use your information to: provide and operate the platform, process orders and payments, arrange logistics and delivery, conduct KYC (Know Your Customer) verification, comply with legal and regulatory requirements (like State Bank of Pakistan regulations, Anti-Money Laundering and Counter AML/CFT obligations), improve user experience and services, prevent fraud and illegal activities and ensure platform security.’
5: Sharing of Information: We do not sell your information. However, we may share your information with: Trusted service providers, and partners, payment gateways and banks, Logistics and transport partners, Authorities when required by law and Third-parties in case of merger, acquisition, or restructuring. All sharing is done in accordance with application laws.
6: Data Retention: We retain your information only as long as necessary: to provide services, to comply with legal obligations, to resolve disputes, to enforce agreements.
7: Data Security: We implement reasonable security measures, including: Secure servers, Firewalls, Access controls. However, no system is completely secure and we cannot guarantee absolute security.
8: Advertising: We may use third-party advertising services that: Display ads on our behalf, use anonymized data, use cookies or pixel tags. No personally identifiable information is shared for advertising without consent.
9: Your Rights: You have to the right to: request access to your data, request correction of inaccurate data, request deletion (subject to legal requirements). These requests can be made via contact details below.
10: Childeren's Policy: The platform is not intended for individuals under 18 years of age.
11: Changes to Policy: We may update this privacy policy. Continued use of the platform constitutes acceptance of changes.
12: Governing Law: This privacy policy shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes shall fall under the jurisdiction of the courts of Karachi.
13: Contact: You may contact us via email: eggx@farmex.pk. Our office is located at Shahrah-e-Faisal, Karachi 75350, Pakistan.
Last Updated:29 April 2026